Our approach to care gives you the flexibility to focus on your health when it works for you. When you need to manage an ongoing or chronic health conditions, we make it easy and are there in the touch of a button.
For select health plans and employers, we can offer treatment programs and plans to help manage specific issues and conditions.
What We Don’t Treat
While our providers are able to treat most common issues, there are conditions that we don’t treat. Please see an in-person doctor or hospital if you experience any of the following:
Traumatic brain or spinal cord injury*
Chest pain and/or numbness
Vomiting or coughing blood
Loss of consciousness
Our providers are unable to write prescriptions for controlled substances such as codeine or oxycodone. Please see a doctor in person if you require medication classified as a controlled substance.
*Please note, this limitation is for the immediate period following a spinal cord or traumatic brain injury, which may need in person emergency or trauma medical services. We are able to treat people who have a history of a traumatic brain or spinal cord injury that have non-emergent medical needs.
**People who have a digital otoscope that allows the healthcare provider to see in the ear remotely can be evaluated during a telemedicine visit for ear infections.